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Frequently Asked Questions

About Baas Life style

What is Baas Lifestyle?

Baas Lifestyle is a sister concern of Bacbaas, created to offer stylish, practical, and high-quality lifestyle products for everyday use. We focus on combining modern design, functionality, and reliable quality at an affordable price.

What types of products does Baas Lifestyle sell?

We offer a wide range of lifestyle products, including backpacks, travel bags, crossbody bags, fashion accessories, and other everyday essentials. Our product collection may be expanded over time to meet the changing needs of our customers.

Where are your products made?

Our products are manufactured in carefully selected factories under our own supervision. From material selection to production and final quality inspection, our team closely monitors every stage to maintain the expected quality.

How do you ensure product quality?

Each product goes through quality checks before it is prepared for delivery. We carefully inspect the materials, stitching, zippers, accessories, finishing, and overall functionality to ensure that the product meets our quality standards.

Will the product look exactly like the pictures?

We always try to provide accurate product images and descriptions. However, the actual colour may vary slightly because of lighting conditions, photography, or differences in device screen settings.

Delivery Information

What are your delivery charges?

The delivery charge is ৳70 inside Dhaka and ৳130 outside Dhaka.

How long does delivery take?

Orders inside Dhaka are usually delivered within 1–2 business days. Orders outside Dhaka are usually delivered within 2–4 business days. Delivery times may vary slightly during public holidays, promotional campaigns, or circumstances beyond our control.

Do you provide home delivery?

Yes, we provide home delivery across Bangladesh. Your order will be delivered to the address provided during checkout.

Do you offer same-day delivery?

Yes, same-day delivery is available in selected areas inside Dhaka only. An additional delivery charge will apply depending on the location and delivery requirements. Please contact us on WhatsApp before placing your order to check availability and learn more about the applicable charge.

How will I know if my order is confirmed?

Once your order has been successfully placed, you will receive a confirmation call or message on the mobile number you provided. You can also contact us on WhatsApp with your order number to confirm the order, check its current status, and track the delivery.

Is Cash on Delivery available?

Yes, Cash on Delivery is available across Bangladesh. You can pay for your order when it is delivered to you.

Baas Life Style Policies

What is your return and replacement policy?

We offer a 30-day replacement facility for eligible products. If you receive an incorrect, defective, or damaged product, please contact us with your order details and supporting photos or an unboxing video. The request will be reviewed according to our Return and Replacement Policy.

Do your products come with a warranty?

Yes, eligible products come with a one-year warranty. Warranty coverage may vary depending on the product and the nature of the issue. Please check the relevant product page or contact us on WhatsApp for complete warranty details.

Do you provide a quality guarantee?

Yes, we stand behind the quality of our products. Every product is manufactured under our supervision and inspected before delivery. If you experience an eligible quality-related issue, our support team will assist you according to our replacement and warranty policies.

Can I return a product if I change my mind?

Return or replacement eligibility depends on the product’s condition and our current policy. The product must remain unused and include its original packaging, tags, accessories, and purchase information. Please contact our support team before returning any product.

How can I submit a return, replacement, or warranty request?

Please contact us on WhatsApp with your order number, contact information, a description of the issue, and clear photos or an unboxing video. Our support team will review the request and guide you through the next steps.

Everything you need

Thoughtfully designed for the way you live.

Premium quality

Clean finishing and strong build.

Secure carry

Keeps essentials protected on the move.

Fast delivery

Quick dispatch and reliable shipping.

Support

Fast response from our team.

Easy return

Simple return process for peace of mind.

LocationShop #41,First Floor, Moulovibazar Trade Centar, Chawakbazar, Dhaka-1100
Phone+880 1886-982135
Emailinfo@bacbaas.com